Privacy Policy
Last Updated: July 30, 2025
This Privacy Policy details how The Host Report, Inc. ("The Host Report," "we," "us," or "our") collects, uses, and protects your personal information when you use our Custom Map Generation Web Application (the "Service") hosted at app.thehostreport.com.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, and other contact information necessary for account creation and communication purposes.
- Location Data: Addresses and points of interest provided explicitly by users for the purpose of generating custom maps.
- Payment Information: Processed securely via Stripe; we do not store full payment details.
- Usage Data: Information about your interactions with our Service, including access times, pages visited, and other user behaviors.
- Authentication Data: We use Firebase Authentication for user accounts, which may collect and process your email address, authentication tokens, and account activity data.
- Device Information: IP address, browser type, operating system, and other technical information for service delivery and security purposes.
2. How We Use Your Information
Your information is used solely for:
- Generating and delivering your custom maps.
- Processing payments and managing billing.
- Providing customer support and responding to inquiries.
- Communicating important updates, such as changes to policies or terms.
- Improving our Service based on usage patterns and feedback.
- Maintaining account security and preventing unauthorized access.
3. Legal Basis for Processing
We process your data based on:
- Contract Performance: Delivering maps you purchase and providing customer support.
- Legitimate Interests: Service improvement, customer support, security, and fraud prevention.
- Consent: Where explicitly requested for specific features or communications.
- Legal Compliance: Tax records, dispute resolution, and regulatory requirements.
4. Google Maps Platform Integration
We use Google Maps Platform APIs (Maps JavaScript, Geocoding, Directions, Places) to generate custom maps. When you provide property addresses and points of interest, this information is processed by Google according to their Terms of Service and Privacy Policy for map rendering purposes only. Generated maps display Google Maps content with proper attribution as required by Google's terms.
5. Sharing of Your Information
We do not sell or rent your personal information to third parties. Your information may only be shared under the following circumstances:
- Third-Party Service Providers: Necessary to deliver our services, including:
- Google Maps Platform (for map generation)
- Stripe (for payment processing)
- Firebase (for authentication and data storage)
- Legal Requirements: Compliance with applicable laws, regulations, or legal proceedings.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets.
6. Data Retention
We retain personal and location data only as necessary to provide the Service and manage your account. After such purposes have been fulfilled, data will be securely deleted or anonymized, except where required by law.
7. International Data Transfers
Your information may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required by applicable law.
8. Data Security
We employ industry-standard security measures, including encryption, secure servers, and access controls to protect your information. Despite these measures, no electronic transmission or storage method is entirely secure. You acknowledge that we cannot guarantee absolute security.
9. Cookies and Analytics
We use essential cookies for authentication and service functionality. We may use analytics tools to understand service usage patterns. You can control cookie preferences through your browser settings, though disabling essential cookies may affect service functionality.
10. Third-Party Services
Our Service integrates third-party services including Google Maps Platform and Stripe. By using our Service, you acknowledge and agree to:
- Google's Privacy Policy
- Stripe's Privacy Policy
- Firebase's Privacy Policy
11. User Rights
You have the right to:
- Access and request copies of your personal information.
- Request corrections to inaccurate or incomplete personal data.
- Request deletion of your personal information, subject to legal or operational requirements.
- Object to processing based on legitimate interests.
- Withdraw consent where processing is based on consent.
Additional Rights (where applicable):
- California Residents: Right to opt-out of data sale/sharing, right to know what personal information is collected, and right to non-discrimination.
- EU/UK Residents: Right to data portability, right to restrict processing, and additional rights under GDPR.
- Other Jurisdictions: Contact us for information about rights available in your location.
To exercise these rights, please contact us at socials@thehostreport.com.
12. Jurisdiction-Specific Rights
For California Residents:
We do not sell personal information. You may request information about data sharing for business purposes. To exercise CCPA rights, contact us with "California Privacy Rights Request" in the subject line.
For EU/UK Residents:
We process your data in accordance with GDPR. You have additional rights including data portability and the right to lodge complaints with supervisory authorities. Contact us with "GDPR Data Request" in the subject line.
13. Minors
Our Service is not intended for users under 18. We do not knowingly collect information from minors. If we learn that we have collected information from a user under 18, we will delete it promptly. Parents or guardians may contact us to request deletion of a minor's information.
14. Policy Updates
We may update this Privacy Policy periodically. Material changes will be posted on our website with an updated "Last Updated" date. Continued use of the Service after changes constitutes your acceptance of the updated policy. For significant changes, we will provide additional notice where required by law.
15. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
- Email: socials@thehostreport.com
- Address: The Host Report, Inc., 2201 Spinks Rd, #256, Flower Mound, TX 75022
For GDPR requests: Include "GDPR Data Request" in the subject line. For CCPA requests: Include "California Privacy Rights Request" in the subject line.